The Future of Retail
Retail Apocalypse?
Nonsense.
The fact of the matter is that retail revenue and consumer consumption is not in decline. Far from it.
But these are not easy times in retail.
We are in era of accelerating, Darwinian natural selection. It’s evolution at its most demanding.
And it’s all about navigating the River Amazon.
This demands transformation not only in technology and technology-enabled processes. Not only in store purpose, capabilities and size.
And not only in the shift from multi-channel to omni-channel to O2O.
Bottom line, these days of ever-faster Darwinian retail evolution demand a redefinition of retail itself.
Are you ready?