Conversational AI

It’s NLP-NLG-NLU and Generative AI. A New World of Engagement and Productivity.

Follow the trend lines, and a new world appears.

Conversational AI — the combination of natural language processing/generation/understanding, and generative AI, from language models large and small — offers a now-emerging world of customer and operational productivity.

It’s the tool for an attention-deficit world in which time — time saved, time spent better than ever — is a critical value proposition. Across every industry.

It’s also a tool of ethical and legal concerns, ranging from disinformation to IP abuse to algorithms outside human control.

Jon’s leadership of the Linux Foundation’s Open Voice Network (2019-2023) gives him a unique perspective as to where this is going and why.

See below for some of his most recent blog posts and reports.

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